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Electronique Microtech Canada — AI Receptionist, Queue Management & Digital Signage Since 1979

MIKE IA — AI-Powered Customer Service & Queue Management | Electronique Microtech Canada

5 Innovative Products for Every Organization

From AI-powered virtual assistants to smart queue management — Electronique Microtech delivers complete, bilingual customer experience platforms trusted since 1979.

MIKE IA™
AI-POWERED
AI-Powered Customer Service

MIKE IA™

An intelligent virtual assistant that welcomes, informs, guides, and assists visitors in real time. Natural conversation, voice interaction, multilingual — available 24/7. Serving organizations across Canada and the United States.

  • ✓ Conversational AI avatar — natural & human
  • ✓ 24/7 assistance — always available
  • ✓ Multilingual — English, French & more
  • ✓ Information & guidance — instant answers
MIKE QUEUE IA™
ADVANCED
Intelligent Queue Management

MIKE QUEUE IA™

Advanced AI-powered queue platform: appointments, walk-ins, digital ticketing (paper, SMS, QR code), real-time displays, analytics, and intelligent routing. Serving organizations across Canada and the United States.

  • ✓ Ticket distribution — paper, SMS & QR Code
  • ✓ Appointments & walk-in management
  • ✓ Customer calling displays — real-time
  • ✓ Real-time statistics & analytics
MIKE QUEUE EXPRESS™
RELIABLE
Semi-Computerized Queue Management

MIKE QUEUE EXPRESS™

Simple, reliable, cost-effective queue management for organizations that need to improve customer flow without a fully integrated system. Serving organizations across Canada and the United States.

  • ✓ Ticket dispensing & number display
  • ✓ Manual customer calling
  • ✓ Easy deployment — minimal infrastructure
  • ✓ Low acquisition cost
Digital Information Display
DISPLAY
Digital Signage & Information Displays

Digital Information Display

Dynamic digital display systems that deliver clear, real-time information to waiting customers — queue status, welcome messages, health tips, and service announcements. Serving organizations across Canada and the United States.

  • ✓ Clear & dynamic information — real-time
  • ✓ Queue status & Now Serving displays
  • ✓ Custom welcome messages
  • ✓ Bilingual content — EN & FR
MikeIA Checkout
NEW
Smart Checkout Lane Guidance

MikeIA Checkout

Direct customers to the next available checkout lane with dynamic displays, voice announcements, and simple wireless button operation. Serving retailers across Canada and the United States.

  • ✓ Better organized checkout lines
  • ✓ Clear customer guidance
  • ✓ French & English voice announcements
  • ✓ Multiple simultaneous calls

Industries We Serve

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Healthcare

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Municipalities

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Education

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Banks

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Airports

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Retail

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Government

Why Choose Us

Canada's Queue Management Expert Since 1979

For over 45 years, Electronique Microtech Canada Inc. has been at the forefront of customer flow and queue management — serving healthcare, government, banks, and more across Canada and the Caribbean.

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45+
Years of Experience
500+
Clients Served
7
Industries
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AI-Powered Technology
MIKE IA™ leverages AI for natural, human-like customer interactions.
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Fully Bilingual
All products support English and French — ideal for Canadian organizations.
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Real-Time Analytics
Monitor performance, wait times, and service metrics with built-in reporting.
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Canadian-Made
Manufactured in Mascouche, QC — backed by local expertise since 1979.

Transform Your Customer Experience Today

Contact us for a free consultation and live demo of MIKE IA™ or MIKE QUEUE IA™. Available in English and French.