About Electronique Microtech Canada Inc.
Founded in 1979, Electronique Microtech Canada Inc. is a Mascouche, Quebec-based manufacturing company and technology leader specializing in customer flow management, intelligent queue management systems, AI-powered virtual assistants, and digital information display solutions.
For over 45 years, we have been at the forefront of customer experience technology — serving hospitals, municipalities, government agencies, universities, banks, airports, and retail organizations across Canada and the Caribbean Islands.
Our Mission
To deliver innovative, bilingual, and cost-effective customer flow management solutions that Welcome, Inform, Guide, and Serve every visitor — regardless of language, industry, or organization size.
Our Technology
We develop and manufacture our products entirely in Canada, combining hardware engineering with cutting-edge artificial intelligence. Our flagship product, MIKE IA™, is a fully bilingual AI-powered virtual assistant that provides natural, human-like customer service around the clock.
Our queue management platforms — MIKE QUEUE IA™ and MIKE QUEUE EXPRESS™ — are trusted by some of Canada's leading healthcare facilities, government offices, and financial institutions to manage thousands of customers daily with measurable reductions in wait times.
Bilingual by Design
As a Quebec-based Canadian company, bilingualism is at the core of everything we build. Every product we manufacture supports both English and French — ensuring seamless service for all Canadians and international clients.
Industries We Serve
Where to Find Us
Our head office is located at 440 Place du Louvre, Mascouche, Quebec, Canada. We serve clients across Canada and internationally. +450-474-1664 · [email protected]